FAQ

QSub-battery

• A

  All vehicles are equipped with a 460Ah lithium-ion battery.
  This sub-battery is used to power household appliances.
  All vehicles are also equipped with a driving (alternator) charging system, and some vehicles are equipped with solar panels.
  
  In midsummer, due to the large difference in outside temperatures, charging is required at least once every two days.
  However, if you frequently use appliances such as the air conditioner or microwave, charging may be needed once a day.
  
  During summer, we recommend making reservations in advance for RV parks or auto campsites for peace of mind.
  In winter, the vehicles are equipped with a gasoline-powered FF heater, so charging is rarely necessary.
  

QMay I drive with my interenational driver license?

• A

  Please contact us for further infromation about this. We need to check your driver license first since some caravans require you different types of driver license to drive larger sized car such as caravan, following by law in Japan.

QAre there any navigator system in a car?

• A

  Yes, all cars has up-to-dated navigator system available.

QWhere can I park the RV for the night?

• A

  You can park the RV in Roadside stations , Highway rest areas(where you can find restaurants,gift shops,bathrooms,smoking areas,petrol stations and more), Camper sites ＆ RV Parks, Parking lot(be careful that not every parking lot is fine for sleeping in car overnight), etc.

QWhat is ETC ? How to use it ?

• A

  ETC is a system for paying tolls by wireless communication between antenna on expressway tollgates and in-vehicle ETC equipment.
  You can drive through the toll gate without paying the toll each time if the car has an ETC card inserted into the onboard ETC card reader device.The tolls will be paid later according the highway provider's record.
  

QWhat documents do I need to bring ?

• A

  Case 1: Passport + International Driving Permit (obtained in a country signatory to the Geneva Convention)
  
  Case 2: Passport + Foreign Driver’s License (issued in Taiwan, Switzerland, Germany, France, Belgium, Monaco, Estonia) + Official Japanese Translation

QBesides the rental cost are there any other charges I will incur ?

• A

  We require 150,000 JPY as a damage deposit by cash or credit card on the day you pick up the RV. You will get a full refund if there is no car damage, fuel shortage or expressway toll, etc.

QWhat if I return the RV before the date it is due ?

• A

  We accept it but we would not refund any rental fee.

QAre there restrictions on mileage ?

• A

  No.

QDriving rules in Japan

• A

  Please refer to here：
  https://english.jaf.or.jp/driving-in-japan/traffic-rules/

Q※ For any questions unanswered here, please contact us and we will get back to you as soon as possible.

• A

  Email;
  info@campingcar-rental-kyoto.com